In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless Mavens cancels or terminates your Contract for a reason other than your breach or non-performance:
All refund requests will be fulfilled as per the following arrangement:
14-Days Money Back Guarantee
All of our plans are 100% risk-free. Although we have already served hundreds of happy customers, we understand that trying out a new service can sometimes be overwhelming due to the human tendency to resist change.
This is the reason why we offer a 14-Days Money Back Guarantee on all of our plans.
On top of that, there are no contracts and you can cancel or pause your subscription at any time.
If for any reason we are not a good fit for you and your business within the first 14 days of subscription, you will get a refund.
*Note that this guarantee only applies on the first 14 days of your first subscription. We do not provide any refunds beyond that 14 days period, under any circumstances. You are responsible to make full use of the service after payment. Continued use or renewal of the subscription does not entitle you to receive a refund.
How to claim your refund
The Dashboard area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.
In order to provide you the desired satisfaction, our designers don’t deviate from the specifications provided by you in the order form. The designs are created after a thorough research which ensures the design quality and uniqueness.
We provide revision depending upon the package you selected. Revision turnaround time would be 24-48 hours.
We rework the ordered design and keep on revising it until you are 100% satisfied (depending upon your package).
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area.
All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”.
An e-mail is also sent to inform the client about their design order delivery made to their specific account area.
All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order.
We keep a record of your finalized design once we provide you the final files for 120 Days.
If you require the final files again in the future we can send them to you at your request.
To access Mavens services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If Mavens believes the information that you have provided is not correct, current, or complete, Mavens has the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time.
Mavens is operating under a PCI DSS compliant company; therefore it is authorized to keep your credit card information on file that can be used for any recurring service.
At Mavens we guarantee that all of our customers’ websites are made from scratch. This way you will have a website that is tailor made for your requirements. We guarantee that your website will be unique and impress your clientele
The Company will assist the Client with the integration of 3rd party plugins and APIs but any third party integration required to assist with the functionality of the website will be STRICTLY standard. The Company will not have anything to do with any third party dealings during the development of this project. All additional work will require a separate fee agreement.